Customer Satisfaction Survey

Name:


Company:


Address:



 E-mail:


Telephone:


Fax:

Where 10 = total satisfaction and 1 = total dissatisfaction, please indicate the number that most accurately reflects our performance in the specified area.

Initial contact:
1
2
3
4
5
6
7
8
9
10
Response to enquiries:
1
2
3
4
5
6
7
8
9
10
Delivery / response times:
1
2
3
4
5
6
7
8
9
10
Quality of products:
1
2
3
4
5
6
7
8
9
10
Standard of technical service:
1
2
3
4
5
6
7
8
9
10
Presentation of technicians:
1
2
3
4
5
6
7
8
9
10
Customer / technical support:
1
2
3
4
5
6
7
8
9
10
Sales contacts:
1
2
3
4
5
6
7
8
9
10
Administration support:
1
2
3
4
5
6
7
8
9
10

 

Additional comments:

Thank you for your assistance