The Journey Behind Your Project

From first enquiry to final installation, see what goes on behind the scenes.

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It starts with understanding

Every successful project starts long before equipment arrives on site.

From the first conversation, our account managers take the time to understand your operations, priorities and constraints, providing the foundation for the right solution.

Tech team and account management team
CPA team sitting discussing a project

Good planning keeps projects moving

Once a solution has been agreed, the journey moves into planning.

Every detail gathered during the sales process is handed over to our projects team, so nothing is lost between agreement and delivery, and the team understands what needs to happen before the project gets underway. 

The work you don’t see

Behind every installation, our service admin team is coordinating the resources needed to keep the job moving.

From ordering parts and allocating engineers to updating systems in real time, they manage the details behind each job, helping to make sure everything is in place when it needs to be.

Ryan H sitting at screen
CPA Engineers planning a project

Technical expertise doesn’t stop at installation.

Throughout every project, our team of technical engineers are on hand to provide guidance, solve challenges and keep progress moving. 

From reviewing drawings and running calculations to troubleshooting issues on site and providing support after installation, that expertise is there whenever it’s needed.

Delivered by a team, not just a solution.

When installation day arrives, the planning, coordination and technical expertise behind the project come together on site.

Because delivering an engineered solution isn’t just about the equipment we install. It’s about the people and expertise behind it, from the first conversation through to installation and beyond.

Manufacturing Team

Manufacturing Manager – Alan Osborne

Combining industry expertise with product versatility, this team will create solutions for the most challenging of problems. They will ensure your project is designed and completed as you require and as budgeted. Striving to bring new and creative solutions to our clients through innovation, research and development, you can be assured of an excellent solution every time.

See the CPA Customer Journey in Action

From the first conversation to ongoing support, see how our teams work with customers at every stage of their journey.

Take the next step

Have a project in mind? Talk to our team about your requirements and how we can help.

Discuss your project

Our Reviews

View All Reviews
CPA must be commended and recognised for their fast and efficient service they provide. We recently had two compressor units fail and with only one unit working, we effectively had a 'dead plant'. The resulting downtime was costing us money, so we had to get back to full capacity asap. I know that CPA has an extensive stock holding of spares and this together with the engineers' professionalism and devotion to get the job done meant we were back in production within the hour."
Services & Facilities Engineer
Services & Facilities Engineer
“I have been dealing with CPA for a number of years. The variable speed compressor they recommended, lead to an energy saving for us of around 32%. So, when our filter regulator with lubricator was broken and we couldn’t source the appropriate parts, my first call was CPA. They were able to source the parts for us and the filter regulator is up and running again all within a week. I for one value their knowledge and trust that they will help get to a solution that fits with our business.”
Production Manager
Production Manager
"CPA put me first on a day that could've been a disaster as a result of a compressor predicament. Even though my job was not large or at great expense, that didn't matter to CPA. Their Engineers soon had my issue solved and from that point on I have always put my trust in them. Our relationship has grown, and they are now my sole supplier for any air requirement, and they are the first I contact when I have a problem."
Maintenance Manager
Maintenance Manager
I have worked with CPA’ for several years and have always found their work to be of a high standard and I trust them to deliver a high level of service . I would always recommend CPA’ as I know they will deliver on their promises and that they will always do their best , advising and sourcing the correct products for me and the business.
Group Engineering Manager
Group Engineering Manager
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